2015年GoDaddy Domain Backorder域名抢注失败如何退款？

2015年GoDaddy Domain Backorder域名抢注失败如何退款？我有一个2011年抢注失败的订单，现在想退款，在网上看了很多教程，发现都是要求发邮件给Godaddy，于是我就发了封邮件给Godaddy：

Hello sir,
I have one public backorder credit,I have many times of unsuccessful backorder.So I canceled it.Please refund it to my Alipay Account.
Customer ID: 33208XXX
Receipt ID: 226745XXX
Thanks.

很快收到GoDaddy回信：

Dear Kaixuan Ge,

This notice is to inform you that the items listed below have been deleted from your 33208XXX account:

Domain Backorder: New Monitor Account

If you feel this action has occurred in error or you need further assistance:

• Visit: GoDaddy Support
• Phone: (480) 505-8877

Thanks again for being a GoDaddy customer.
Sincerely,
GoDaddy

大意应该是：我删除了抢注域名的订单，如有问题请访问支持中心或者电话联系Godaddy。打电话比较困难，所以我选择了访问支持中心，找到了在线客服，坑爹的客服，要我等十分钟接通，一位叫Brianna的客服接待了我，并且告诉我We cannot refund Backorders after 30 days. We can however, apply that as a Store Credit if you wish to cancel，意思是超过30天就不能退款了，但是可以转入In-Store Credit账户来支付域名续费等款项。所以想要GoDaddy Domain Backorder退款的亲们注意了，需要在30天内申请退款才能直接退回你的支付账户。

和客服在线对话过程：

You're chatting with Brianna.
Brianna -
Hello, my name is Brianna. What can I help you out with today?
zhu ge -
Hello sir, I have one public backorder credit,I have many times of unsuccessful backorder.So I canceled

it.Please refund it to my Alipay Account. Customer ID: 33208402 Receipt ID: 226745771 Thanks.
Brianna -
We cannot refund Backorders after 30 days. We can however, apply that as a Store Credit if you wish to cancel
zhu ge -
Can be used for domain renewal？
Brianna -
Yep!
zhu ge -
ok,i wish to cancel
Brianna -
Okay
zhu ge -
In-Store Credit？
Brianna -
Yes
Brianna -
You should have an email now regarding that, and the credit is available for your use
Brianna -
Was there anything else I could do for you?
zhu ge -
OK，thank you

得到你的同意后，很快就收到了邮件

Dear
GoDaddy has received a refund request for the following items:

随后我们就可以在In-Store Credit栏看到款已入账