2015年GoDaddy Domain Backorder域名抢注失败如何退款?我有一个2011年抢注失败的订单,现在想退款,在网上看了很多教程,发现都是要求发邮件给Godaddy,于是我就发了封邮件给Godaddy:
Hello sir,
I have one public backorder credit,I have many times of unsuccessful backorder.So I canceled it.Please refund it to my Alipay Account.
Customer ID: 33208XXX
Receipt ID: 226745XXX
Thanks.
很快收到GoDaddy回信:
Dear Kaixuan Ge,
This notice is to inform you that the items listed below have been deleted from your 33208XXX account:
Domain Backorder: New Monitor Account
If you feel this action has occurred in error or you need further assistance:
• Visit: GoDaddy Support
• Phone: (480) 505-8877Thanks again for being a GoDaddy customer.
Sincerely,
GoDaddy
大意应该是:我删除了抢注域名的订单,如有问题请访问支持中心或者电话联系Godaddy。打电话比较困难,所以我选择了访问支持中心,找到了在线客服,坑爹的客服,要我等十分钟接通,一位叫Brianna的客服接待了我,并且告诉我We cannot refund Backorders after 30 days. We can however, apply that as a Store Credit if you wish to cancel,意思是超过30天就不能退款了,但是可以转入In-Store Credit账户来支付域名续费等款项。所以想要GoDaddy Domain Backorder退款的亲们注意了,需要在30天内申请退款才能直接退回你的支付账户。
和客服在线对话过程:
You're chatting with Brianna.
Brianna -
Hello, my name is Brianna. What can I help you out with today?
zhu ge -
Hello sir, I have one public backorder credit,I have many times of unsuccessful backorder.So I canceledit.Please refund it to my Alipay Account. Customer ID: 33208402 Receipt ID: 226745771 Thanks.
Brianna -
We cannot refund Backorders after 30 days. We can however, apply that as a Store Credit if you wish to cancel
zhu ge -
Can be used for domain renewal?
Brianna -
Yep!
zhu ge -
ok,i wish to cancel
Brianna -
Okay
zhu ge -
In-Store Credit?
Brianna -
Yes
Brianna -
You should have an email now regarding that, and the credit is available for your use
Brianna -
Was there anything else I could do for you?
zhu ge -
OK,thank you
得到你的同意后,很快就收到了邮件
Dear
GoDaddy has received a refund request for the following items: